Welcome from American Commercial Credit Services Thank you for choosing American Commercial Credit Services. We are honored to have been selected as the exclusive collection service provider for members of Southwest Business Credit Services. We look forward to a long and mutually beneficial relationship with you. A considerable amount of psychology is used when collecting money. Once an account is placed for collection, all communication between the debtor and you, the client, must cease. When you place an account for collection, you agree to relinquish control of the account. All requests from the debtor including requests for payment plans, information, copies of invoices or statements, must be handled by the agency. It is common for debtors to contact you, their original creditor, to try to remove the pressure that we are applying. The debtor must know that ACCS is the only point of contact and should be referred back to ACCS without any discussion. Failure to comply with this policy may result in financial penalty as described in our agreement. It is our policy to instruct debtors to send their payments to the agency; however, debtors may elect to pay you directly. In such cases, please notify us immediately of all payments received. The following documents will assist us in collecting your placements. Please forward copies of any of the items listed below: Credit Application* Personal Guarantee Judgment Promissory Note Signed Invoices Returned Checks(send original to ACCS, retain copies of front & back for your files) Signed Delivery Receipts Payment History, including original balance Copies of all correspondence related to the debt Please mail or fax the information to: 1820 E. Thomas Road Suite 14 Phoenix, AZ 85016 602-248-2866 Phone 602-264-2201 Fax * If your credit application contains specific verbiage that allows the addition of collection agency costs, please indicate that you want us to add those costs to the original principal balance and include a copy of that signed credit application or other document. Collections agency fees cannot be added to NSF Checks.

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